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Live Auction FAQs

Questions about Live Webcast Auctions?

What is a Webcast auction?

Our webcast auctions are live auctions, held in our showroom, with an audience and auctioneer present.  We also broadcast in real-time over the interent - allowing registered bidders to participate and bid regardless of where they are.   

What are the ways that I can bid?

IN PERSON.  Register in-house, obtain your bid card, and attend the auction.

ABSENTEE BIDDING. Complete the Absentee/Phone Bid Form (found online or at the end of the catalogue) list your maximum bids, and return the form to us by fax or email.  Alternately, complete the form at the preview and submit it in person.  Please read the Guide to Absentee Bidding prior to completing the form.  A staff member will adminster your bids during the auction, bidding only up to your  instructed maximum against competing bids.

TELEPHONE BIDDING. Complete the Absentee/Phone Bid Form, writing “PHONE” in the Maximum Bid column.  Submit the form to us, as with absentee bidding.  A staff member will call you during the auction shortly before your desired lot(s).  This representative will relay  information and your bids during the sale.  You should provide a backup phone number and/or a backup Absentee Bid in case we are unable to reach you.

ELECTRONIC BIDDING.  Our live auctions feature a WEBCAST.  This means that during the live auction prospective bidders can listen to real-time audio.  Also, bidders can place their bids electronically.  There are two ways to do this, but first you must create a user account (or log in to your existing account) and register for the auction.  When you register to bid through our Web Catalogue you will receive a  confirmation email.  Approximately one half hour prior to the auction a “Bid Live” button will appear in the Web Catalogue.

What is Electonic Pre-Bidding?

An Electronic Pre-bid is similar to an Absentee Maximum Bid, but it is adminstered by the software.  Simply click into the lot detail page, fill in your maximum bid, and click on the “Place Bid” button.  You will be asked to confirm your bid, and once you do so it takes effect immediately.  This is a contractually binding bid.  The current winning pre-bid will appear online prior to the live  auction (this is not necessarily the winning bidder’s maximum bid).

Can I Bid Electonically in Real-Time During the Auction?

Live auctions are held in our showroom with an auctioneer and bidders in attendance, but you can be at a computer anywhere to bid live.  Our clerk relays all electonic bids to the auctioneer during the live auction.  NOTE: the auctioneer needs to acknowledge  electronic bids before they are officially accepted.  In the event of a tie between an electronic bidder and a floor bidder, the floor bid will take precedence.  We recommend that you bid quickly and use a desktop or laptop computer.  Bids placed during “fair warning” status are not guaranteed to be accepted.

As long as you are registered and logged on you will be able to listen to the auctioneer and bid in real-time during the auction.  If you choose this option please register early.  We WILL NOT be able to offer assistance during the auction.

Is there a live video / audio feed?

We provide a live audio feed from our auctioneer as part of our webcast.  The lot currently being sold will be featured and you will see a bidding window.  You can choose to disable the audio if you like - always pay attention to the prompts from our internet clerk.  Our webcast auctions are live auctions, held in our showroom, with an audience and auctioneer present.  

How do I set up an online bidding account?

Go to our bidder registration page for the auction.  This can be found in the web catalogue for each sale.  If you have previously registered you can enter your username and password and proceed with registering for the auction.  If this is your first time registering you will be asked to provide personal information and register either a Visa or Mastercard on the sign up page.  

How do I bid?

Each lot in the auction has a clearly marked bidding window.  Once you are registered for the auction there are two ways to bid:

1.) You simply indicate the maximum amount you wish to bid in the window where indicated and click on the “Place Bid” button.  You will be taken to a confirmation screen that will ask you to either “Confirm Bid” or “Cancel Bid”.   If you have not yet logged in you will be asked to do so in order to confirm your bid.   Please note that by confirming your bid you are entering into a legally binding contract with the auction house to pay for your successful bids plus the applicable buyer’s premium and taxes.

2.) Bid in real time as each lot is closing.  You will be required to bid for each increment that you are advancing.  Bids are relayed through an internet clerk to our auctioneer.  Bid quickly.

How much should I bid?

It's entirely up to you, the simplest way is to always indicate your top bid.

What is "Fair Warning"?

Our internet clerk will place a lot into "Fair Warning" when the bidding is concluding, Webcast bids placed during this status are not automatically accepted by the software, our internet clerk needs to relay the bid to the auction who, in turn, needs to acknowledge the bid before it is official.  Bid early and don't delay - we don't want you to be dissappointed.

What are the bidding increments?

Bidding typically begins below the low estimate and generally advances in the following bid increments:

up to $ 200 $ 10
from $ 200 to $ 299 $ 20
from $ 300 to $ 499 $ 25
from $ 500 to $ 999 $ 50
from $ 1,000 to $ 1,999 $ 100
from $ 2,000 to $ 4,999 $ 250
from $ 5,000 to $ 9,999 $ 500
from $ 10,000 to $ 19,999 $ 1,000
from $ 20,000 to $ 49,999 $ 2,500
from $ 50,000 to $ 99,999 $ 5,000
$ 100,000 & over $ 10,000

Can I place an absentee bid?

Yes, we are pleased to accept absentee bidding by telephone or fax if you are uncomfortable with or unable to bid by your computer.  Please call us during regular business hours to arrange absentee bidding.  Absentee bids will generally be accepted until Noon MDT the day of the sale.  In instances where the sale closes outside of a regular work day, absentee bids will be accepted until 4 PM the last work day prior to the auction closing.

How can I see all my bids?

Log in to your bidder’s account by entering your username and password.  You will see a toolbox that contains your current bids, your bid history, and your bidder information.

Do I have to refresh my web browser during bidding?

No, the Webcast is live, there is no need to refresh.    

I am the highest bidder.  What do I do now?

Congratulations! After the auction we will send you a notification by email and an electronic invoice.

How do I complete payment for my purchases?

According to the terms and conditions of the auction, bids left online or through any other means of absentee bidding will be processed according to the credit card information provided at the time of bidding. If alternate payment arrangements are desired this must be made explicit to the auction house at the time of bidding.  Once payments are processed an electronic receipt will be sent by email.

How do I pick up my purchases?

The purchaser shall collect the purchased lots from our offices within three days from the date of the auction sale, after which date the purchaser shall be responsible for all storage charges, per the terms and conditions of the auction, until the date the lot(s) are removed.

Office hours are Monday through Friday from 9:00 AM to 5:00 PM.

Can you ship my purchases to me?

Yes.  We contract the packing, shipping & insuring through a third-party providers.  Follow this link to see who we are currently recommending.

Shipping Companies

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